notes Terms and Conditions

Introduction

Welcome to Clearvid.io. The terms and conditions contained herein on this page constitute a legal agreement between you and Clearvid.io including all pages within this website (collectively referred to as this “Service”).

The terms and conditions shall govern your use of the Clearvid.io service, apply in full force and effect to your use of this Service. By using this Service, you expressly accept all terms and conditions contained herein in full. You must not use this Service if you have any objection to any of these terms and conditions. If you violate any of the terms and conditions mentioned here, you will no longer be able to use your account and your account will be terminated.

Clearvid.io may update these terms and conditions from time to time. Although we may attempt to notify you of any major changes made to the terms and conditions, Clearvid.io, in its sole discretion, modify or revise these terms and conditions and policies at any time, and you agree to be bound by such modifications or revisions. Nothing in these terms and conditions shall be deemed to confer any third-party rights or benefits. If you choose to use this Service after the new terms and conditions have taken effect, you inherently indicate that you agree to the new terms and conditions.

About this Service

The Service is a platform for enhancing videos and images online. The Service may be modified or enhanced from time to time and may offer additional tools and features, free-of-charge or subject to additional fees.

The Service may contain links to third party websites that are not owned or controlled by Clearvid.io. Clearvid.io has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. In addition, Clearvid.io will not and cannot censor or edit the content of any third-party site. By using the Service, you expressly relieve Clearvid.io from any and all liability arising from your use of any third-party website.

Accordingly, we encourage you to be aware when you leave the Service and to read the terms and conditions and privacy policy of each other website that you visit.

Use of this Service

- You expressly understand and agree that Clearvid.io shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Clearvid.io has been advised of the possibility of such damages), resulting from your use of the Services.

- Clearvid.io reserves the right at any time to modify or discontinue, temporarily or permanently, your access with or without notice.

- You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright or trademark laws).

- You may not use this Service if you are a direct competitor, except with Clearvid.io’s prior written consent. You may not use or access the Service to compile data in a manner that is used or usable by a competitive product or service.

- Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.

- Technical support for the Service is only provided via email.

- You understand that we use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.

- You must not crack the Service.

- You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by us.

- We may, but have no obligation to, remove content and accounts that we determine in our sole discretion are unlawful or violates any party’s intellectual property or these Terms of Service.

- Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Service customer will result in immediate account termination.

- We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other Service customers. Of course, we'll reach out to the account owner before taking any action except in rare cases where the level of use may negatively impact the performance of the Service for other customers.

- We do not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.

- You expressly understand and agree that we shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.

- The failure of us to exercise or enforce any right or provision of the terms and conditions shall not constitute a waiver of such right or provision. The terms and conditions constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements between you and us (including, but not limited to, any prior versions of the terms and conditions).

Questions about the terms and conditions should be sent to support@clearvid.io.

Privacy Policy – User Account

In order to access some features of the Service, you will have to create an account with Clearvid.io. When creating your account, Clearvid.io will ask you to provide certain contact and personal details, you must provide accurate and complete information. False, incorrect, or outdated information, such as an invalid email address, may prevent you from registering and impair Clearvid.io’s ability to provide you with the Service. You are solely responsible for the activity that occurs on your account, and you must keep your account information and password secure. You must notify Clearvid.io immediately of any breach of security or unauthorized use of your account. Although Clearvid.io will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of Clearvid.io or others due to such unauthorized use.

Payment and Refunds Terms

Some features of the Service are available by purchasing prepayment credits.

Money Back Guarantee Policy

All the paid services are covered by Clearvid.io Money Back Guarantee policy.

We want you to be totally delighted with our service and so we are pleased to offer you this powerful guarantee – the final video or image, we produce for you will be professional and tailored towards your requirements.

Working with our clients from initial requirements till the final content is ready, allows us to provide our clients with the best possible content. If you feel we are not delivering on our promises, we will continue to work with you until you are completely satisfied. If we cannot rectify any issues, we offer a 100% money-back guarantee.

Like all aspects of our services, our guarantees are governed by our standard Terms & Conditions but please note the following:

- We reserve the right to deem an order automatically closed to a client's satisfaction should we not have heard from them to the contrary after not more than 48 hours have elapsed since our last contact with the client.

- An order that has been approved by a client no longer qualifies for any form of refund.

- This guarantee relates to the ordering and delivery of your videos or images to you, by us. It does not relate to additional free services which we may provide or promote.

- Turnaround times are calculated from the point at which we have all the information we need to complete your order. Incorrect or incomplete information will delay the process and would nullify the Money back guarantee for that order.

Cancellation and Termination

If your subscription terms expressly allow for termination at will, you may terminate your account through your account page, or by contacting Clearvid.io via email at support@clearvid.io If your subscription is based on a renewable fixed period, you may elect not to renew your subscription by cancelling your subscription in your account. Following the termination of your account, you may no longer be able to access the Service. You are not entitled to refund upon termination of these terms and conditions.

Notwithstanding any remedies that may be available to Clearvid.io under any applicable law, Clearvid.io may temporarily or permanently deny, limit, suspend, or terminate your user account, prohibit you from accessing the Service, remove your content and take technical and legal measures to keep you off the Service without refund, if Clearvid.io determines in its sole discretion that you: (i) abused your rights to use the Service; (ii) breached the Terms; (iii) violated any applicable law, rule, or regulation; (iv) performed any act or omission which is harmful or likely to be harmful to us, or any other third party, including other users or providers of the Service.

Use of Content and Content Ownership

We claim no intellectual property rights or ownership over the content you provide to the Service. All the uploaded content remains yours. We do not pre-screen content but reserve the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Service. However, you grant Clearvid.io permission to use your Content, for the purposes of providing, developing and supporting the Service. You acknowledge that Clearvid.io may adjust and modify your content as per your requests.

Privacy

Any information that you provide to Clearvid.io is subject to our Privacy Policy, which governs our collection and use of your information. You understand that through your use of the Service you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer of this information to any country for storage, processing and use by Clearvid.io.

As part of providing you with the Services, we may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Services and your Clearvid.io account, which you may not be able to opt-out from receiving.